Legal
Privacy Policy
Effective date: August 19, 2026
Overview
Austin Foundation Repair Experts ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how information may be collected, used, disclosed, and protected when you visit https://book.austinfoundationrepairexperts.com, request an estimate, or opt in to SMS/text messaging.
Information We Collect
We may collect information you voluntarily provide through estimate or contact forms, such as your name, email address, phone number, service address, city, ZIP code, requested service, and a description of the issue.
We may also automatically receive technical and usage information such as IP address, browser type, device information, pages viewed, referring pages, cookies, and similar analytics.
How We Use Information
- Respond to estimate and appointment requests.
- Schedule inspections and foundation repair work.
- Communicate about requested services.
- Operate, maintain, secure, and improve the website.
- Prevent fraud, abuse, spam, and security issues.
- Comply with applicable legal obligations.
SMS/Text Messaging
This section describes our practices regarding the collection, use, and sharing of information through SMS communications.
By opting into our SMS communication service, you agree to receive SMS messages from Austin Foundation Repair Experts at the phone number you provided. You confirm that the number is your own and that you have authority to agree to receive messages at this number. You may opt out at any time by replying STOP.
When you opt in to our SMS service, we may collect:
- Your phone number
- Your name and contact details, if provided
- Message content you send to us
- Other relevant information necessary for the services
We use the information collected through SMS communications to:
- Send updates, appointment reminders, and service follow-ups
- Respond to your inquiries and requests
- Improve our services and communications
- Comply with legal requirements and protect our rights
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes.
We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. Text messaging originator opt-in data and consent information will not be shared with any third parties except as described below.
Your information may only be shared in these limited circumstances:
- Service providers: subcontractors that support customer service, technical support, and SMS delivery. They may use information only for the purposes we specify.
- Legal compliance: when required by law, court order, or to protect our rights, safety, and property.
- Business transfers: in a sale, merger, or acquisition, the new entity will be bound by this Privacy Policy.
Text messages are sent only after affirmative consent. Consent is not a condition of purchasing goods or services. Message frequency varies. Message and data rates may apply. Reply STOP to opt out. Reply HELP for assistance.
Contact
Austin Foundation Repair Experts
Phone: 512-402-3919